Frequently Asked Questions
Our SMG Digital Onboarding Team will assist you with the steps to assess who owns the access to your profile and work with that owner and you, or work with Google to move ownership to you. If no one has claimed your Google Business Profile, we will help you claim that and make sure you have control over this important asset.
You will be assigned a Google Business Profile specialist that specifically works with you or someone you designate from your business. On a regular basis you can exchange information, share an online folder (like dropbox) or contact them with offers, or other items you would like to focus on for your posts. Our team takes that information and utilizes our tools to make sure the right keywords are used to get google and your customers to notice you.